What We Collect and Why It Matters
We collect the information you provide when creating your account: your name, email address, phone number, and any payment method details you link — including your bKash, Nagad, or Rocket wallet number when you make a deposit or withdrawal. We also gather device and session data
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automatically, such as your IP address, browser type, and interaction logs, to keep your account secure and to detect unusual activity. Payment transaction records are retained to satisfy our internal audit requirements and to process any disputes you raise with our support team. We do not
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sell your personal data to third parties. Where we share data with service providers — such as payment processors who handle bKash and Nagad transfers — those partners are bound by data-handling obligations consistent with this policy. Location and eligibility checks are run at account level
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to confirm your access falls within supported regions, as availability depends on local law and eligible jurisdictions. You can contact us at any time to ask what data we hold about you or to request a correction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.